Shipping Policy
Thank you for shopping at TuxedoCos. We are dedicated to delivering your orders safely, securely, and as quickly as possible. Please review our shipping guidelines below to understand how your order is processed and delivered.
1. Order Processing Time
- Orders for standard sizes are typically processed and dispatched within [2-4] business days after payment confirmation.
- Note: Processing and shipping do not occur on weekends or official holidays.
- Orders for standard sizes are typically processed and dispatched within [2-4] business days after payment confirmation.
2. Shipping Rates & Delivery Time
We offer reliable worldwide shipping. We provide Free Standard Shipping on all orders over $[100]. For orders under \([100], a flat shipping fee of\)[9.99] will apply.
| Shipping Method | Estimated Delivery Time | Destination | Cost |
|---|---|---|---|
| Standard Shipping | [7 – 12] Business Days | Global / Major Countries | Free (Orders over \([100]) /\)[9.99] |
| Express Shipping | [3 – 5] Business Days | USA, Europe, Canada, Australia | $[25.00] (Optional upgrade) |
Please note that delivery times are estimates and start from the date of shipping, not the date of order.
3. Order Tracking
Once your package is shipped, a confirmation email containing your Tracking Number and a tracking link will be sent to you automatically. You can track your package anytime via our website’s [Order Tracking] page or directly on the carrier’s website (DHL, FedEx, UPS, or USPS).
4. Customs, Duties, and Taxes
- TuxedoCos is not responsible for any customs and taxes applied to your order.
- All fees imposed during or after shipping are the sole responsibility of the customer (including tariffs, taxes, and duties).
- If you have specific documentation requests to assist with customs clearance, please contact us before shipping.
5. Incorrect Address & Undeliverable Packages
- Please double-check your shipping address during checkout. We are not liable for orders delivered to an incorrect address provided by the buyer.
- If a package is returned to us due to an incorrect address, insufficient address details, or failure to collect the package, the customer will be responsible for the reshipping fees.
6. Damaged or Lost Packages
If your order arrives damaged, or if you suspect it has been lost in transit, please save all packaging materials and damaged goods, and contact our customer support team immediately at [support@tuxedocos.com]. We will work closely with the courier to investigate and resolve the issue for you.